These Terms of Service ("Terms") govern your use of the Plate of Wellness Group website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.
1. Services Provided
Plate of Wellness Group provides remote nutrition counseling, meal planning, dietary coaching, fitness guidance, and related wellness services delivered by Registered Dietitians (RDs) and credentialed nutrition professionals. Our services are available to clients in 34+ states across the United States.
Our services include but are not limited to: weight management, GLP-1 medication nutritional support, diabetes management (Type 1 & Type 2), heart health, prenatal and postpartum nutrition, sports performance, gut health, eating disorder support, and general healthy living coaching.
2. Not a Substitute for Medical Advice
The information, content, and services provided by Plate of Wellness Group are intended for general wellness and nutrition education purposes. Our services do not constitute medical diagnosis, treatment, or the practice of medicine. Always consult a licensed physician or healthcare provider for medical conditions. Our Registered Dietitians work in coordination with, and not as a replacement for — your medical team.
3. Eligibility
You must be at least 18 years of age to independently engage our services. Minors may receive services with the written consent and involvement of a parent or legal guardian. By using our services, you represent that all information you provide is accurate and complete.
4. Appointments & Cancellations
Appointments must be scheduled through our approved booking platform. We ask that you provide at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee as outlined at the time of booking. Repeated no-shows may result in termination of services at our discretion.
5. Payment & Fees
Payment is due at the time of service or as outlined in your service agreement. We accept major credit cards and other approved payment methods. Plate of Wellness Group may accept certain insurance plans; it is your responsibility to verify coverage prior to services. We are not responsible for denied insurance claims. All fees are subject to change with reasonable notice.
6. Refund Policy
Refunds for completed sessions are generally not available. Prepaid packages may be refunded on a pro-rated basis for unused sessions, less a processing fee, upon written request within 30 days of purchase. Refund requests after 30 days will be evaluated on a case-by-case basis.
7. Client Responsibilities
You agree to: provide accurate and complete health and personal information; actively participate in your nutrition plan; communicate openly with your dietitian; and follow all guidelines provided during sessions. Results vary by individual and are not guaranteed. Your commitment and adherence to your plan are essential to achieving your goals.
8. Intellectual Property
All content on this website, including text, graphics, logos, meal plans, and nutritional materials, is the property of Plate of Wellness Group and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Plate of Wellness Group and its dietitians, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability shall not exceed the amount paid by you for services in the three months preceding any claim.
10. Termination
We reserve the right to terminate or suspend services at our discretion, including in cases of abusive behavior, non-payment, or misuse of our platform. You may terminate services at any time by notifying us in writing.
11. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration in San Antonio, Texas, unless prohibited by law.
12. Changes to These Terms
We may update these Terms periodically. Continued use of our services after changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms regularly.
13. Contact Us
